STORE POLICY
Customer Care
At LEILI Lighting, we believe luxury is defined by exceptional service. Our team provides expert guidance on technical specs, custom designs, and installation to ensure your project’s success. We stand behind every fixture with a rigorous quality guarantee, from crystal purity to electrical safety, allowing you to shop with absolute confidence.
Whether you have a product query or need project support, we are here to help. Reach our dedicated concierge team at support@leililighting.com or via our live chat. Your trust is our priority, and we are committed to illuminating your space with seamless professional care.
Privacy & Safety
At LEILI Lighting, your privacy is our highest priority. We utilize industry-leading encryption to protect your personal data and employ secure third-party banking gateways to verify all payments, ensuring your financial information is never stored on our servers. Data collection is strictly limited to improving your shopping experience and facilitating seamless delivery.
Following a successful purchase, we will only contact you for order confirmations, shipping updates, or essential technical support. We are committed to absolute transparency and data integrity, building a secure environment where you can source luxury lighting with complete peace of mind.
Wholesale Inquiries
Expand your collection with LEILI Lighting’s world-class designs. We welcome partnerships with retailers, interior designers, and showrooms looking to offer premium, high-margin decorative lighting. By joining our wholesale network, you gain access to exclusive trade pricing, priority production, and a robust global supply chain. We simplify the onboarding process to help you scale your business and bring our stunning luminous art to your local market.
We believe in growing together through shared success and dedicated support. Our wholesale partners receive comprehensive marketing kits, high-resolution digital assets, and expert technical training. Whether you are furnishing a boutique gallery or managing large-scale commercial contracts, LEILI provides the structural reliability and aesthetic elegance your clients demand. Contact us at wholesale@leililighting.com to start your application and take your business to the next level.
Payment Methods
- Credit / Debit Cards
- PAYPAL
- Offline Payments